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We have a Zoom account that is shared by several people to host meetings. When logging into Zoom it often thinks that there is an unusual login kogins the hosts are asked to enter a verification code please see screenshot below. The verification code is sent to the account email that these hosts have no access to. This is causing a lot of frustration and delays. Is there any way we can disable this logion verification? Thank you. Go to Solution. With Client Release 5.
This feature is designed to avoid fraud and abuse. If for any reason, you are having issues logging in because of the feature lohins, please contact support so they can investigate and provide solutions as necessary. Support logina enable their 2FA in order to bypass the security feature mentioned above so that users can temporarily log in to their account.
View solution in original post. Hi leopoldj thank you for your post here on the Zoom Community! Assuming this account you are signing in with does not go through a corporate Single Sign On SSO type login method, this setting can be modified in the Zoom portal. To modify this setting, an admin or the tenant owner can sign into the Zoom web portal, click on "Advanced" and then "Security".
If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the discussion. Thank you! This is not related to 2FA. We don't have 2FA enabled. This issue is about Zoom thinking at times that there is an unusual login attempt. Sorry, I wasn't very clear zoom webinar software download that.
Let me modify the question. Thank you leopoldj I appreciate the extra details. OTP is a security feature that Zoom implemented to help protect Zoom customers who use the work email and password log on type without Two Factor Authentication 2FA zoom meeting logins - zoom meeting logins. If Zoom detects that a user is logging into their account from an unusual or unknown location, Zoom will send the user an email with a One Time Password to enter into Zoom zoom meeting logins - zoom meeting logins they can access their account.
By doing so, this will potentially cut down account hijackings due to compromised or weak credentials. So basically this is a llgins feature built into the system and not something you can disable.
We are an education company. We have about 12 paid licenses which is enough for the number zoom meeting logins - zoom meeting logins classes we run at the same time.
However, we have about instructors. When an instructor is scheduled to teach a class we assign a Zoom user to them. Hi zoom meeting logins - zoom meeting logins I can definitely understand. Perhaps you could create a shared mailbox to receive those emails. I wish I could be more helpful but this is not a recommended solution as I'm sure you can understand.
But thank you for using Zoom to teach and we appreciate your input here on the community! We have the exact same issue. Multiple instructors all llogins the country using our Zokm accounts to teach classes. We need the control and don't want meering using their personal zoom accounts. We then send the invitation to all the students.
This OTP and 2-step verification is overkill. The Waiting Room is enough to keep unwanted people zoom meeting logins - zoom meeting logins of Zoom. I have exactly the same issue. I am admin for a charity community of members who need to be able to sign in to the shared Zoom account to start meetings. Zoom meeting logins - zoom meeting logins is a potential killer for us! Until a week ago, we were quite happily sharing our account, then things all changed.
It seems as if everywhere on the face of the planet except a few home locations is deemed "suspicious"! The so-called "AI" is basically just looking up a list of known IP addresses and not considering the fact that people tend to work in different locations. I lognis understand why Zoom think this change is necessary.
If Microsoft did it or my email provider adopted the same overzealous, paranoid policy, then it would sound the death-knell for mobile communications.
A simpler and less drastic solution would be to just send an email to the account holder warning them that someone had signed in from a suspicious location ie. Apart from that, what if I use VPN? I will be sent a OTP everything I sign in. If zoom can't disable this ridiculous feature then I must cancel my license. We have the same issue.
We are a Non-profit education organization and already have multiple licenses - more than we need at any given time. We also have guest instructors who need to access these accounts - and sometimes outside of zoom meeting logins - zoom meeting logins hours that the employees with access to the associated email accounts work. I see that there is currently no solution available, I just figured I would add in that we are having the same issue because clearly this feature is not appropriate for all users.
Hello, when this feature was implemented? I'm facing the same issue, there's no way to avoid these verifications? Hey Fabio I am struggling with the same issue!! We zoom meeting logins - zoom meeting logins a professional training company so we use Zoom to deliver online training sessions.
Our licenses are shared between different trainers that deliver the session, some are in APAC, some are in Europe. So this warning comes up whenever a different trainer signs in!!! This is so inconvenient as we can't give access to that shared email to everyone I know the purpose нажмите чтобы перейти to increase security but this is just too much! They are trying to stop us from sharing accounts! Hi Jennifer Its been suggested to me but I dont even know how this would help??
Meeeting those of you having the same issue, you can open a support ticket нажмите сюда Zoom and ask them to enable " allow login from multiple resources" feature in your account.
They can do that in the backend. Once this is enabled, login llgins will go away. This unfortunately did not work. The Zoom agent said we could not avoid this, which is very frustrating as we also have multiple people logging into our multiple Pro accounts.
We need to читать полностью a resolution to this issue, as it sounds like it's impacting many users! Hi there! The option to 'allow login meetin multiple resources' does not affect or disable OTP.
If you are unable to use alternative sign-in methods, and have a use case for disabling OTP, zoomm put in a support ticket requesting an exemption. How do you even email support. I try to go through the website contact us and all i can zoom meeting logins - zoom meeting logins are articles. I manage like 6 different zoom accounts for various organizations with each having a handful of folks with access to the account, but NOT access to the email that gets the security message.
I'd love to have this disabled on these accounts. We decided to go with Zoom's "claim host" option - it's really easy and keeps our accounts more secure anyway, since смотрите подробнее no longer need to log into them. We had 2FA enabled to secure access to our account. I am the account admin and have disabled 2FA from the meeting settings but it is still requiring 2FA every time I log in.
I have tried re-enabling and disabling this several times but this issue still persists. Zoom meeting logins - zoom meeting logins the screenshots below. Have you check zpom 2FA is enabled on that exact account? As an account admin, you can set the default settings but the user themselves can overwrite in their own account.
Thank you Jennifer. I am actually referring to the admin account. I just logged in with that account on my phone to respond to this and had to go to the Authenticator to allow me log in. This is something I am experiencing directly.
Zoom meeting logins - zoom meeting logins
The Waiting Room feature allows the host to control when a participant joins the meeting. As the meeting host, you can admit attendees one by one or hold all attendees in the waiting room and admit them all at once. You can send all participants to the waiting room when joining your meeting or only guests, participants who are not on your Zoom account or are not signed in.
Waiting rooms are enabled by default, but can be turned on or off for your account, or for each meeting. Please contact your local IT Support team for information on acquiring the necessary equipment to use Zoom in rooms on campus, or in your home office.
Personal meeting rooms are similar to personal offices. When you link to your personal meeting room, you are giving your attendees the directions and the key to your office. If you are comfortable sharing this information, then using personal meeting rooms are great — especially for team meetings, or quick meetings with colleagues.
Note: You can always change your personal meeting room password , essentially changing your lock for all future meetings. If you are meeting with outside groups, or those you would rather not have access to your personal space, then scheduling a meeting room is the better choice.
Additionally, we always encourage the use of waiting rooms with all meetings, whether they be held in your personal meeting room or a scheduled meeting room. Zoom does not allow a user to host multiple meetings at the same time. The current Zoom license available to Purdue University allows for up to participants.
Allowances for additional attendees may be purchased. While there is no specific rule about where your recordings should be saved, OIT and the CSC suggest saving your meetings locally on your computer, rather than cloud storage.
This will give you more flexibility with uploading through Kaltura, as well as more storage space. By accessing Settings, you will be able to set the folder for your local recordings, as well as manage your cloud storage, if you so desire. Users can still have admin rights over a group of licenses, but will not have as much authority over those users as they would have if they were admins over an entire account.
Group admins can also do some minor troubleshooting, but do not have access to the full reporting dashboard. The account does include cloud storage for recording. At this time, IT Security is reviewing this option, and will be deciding on its availability to our users.
Recordings will remain available to the host for days. At that time, they are automatically deleted. Note: This may change depending on the outcome of the security review mentioned above. Additionally, recordings may be deleted sooner if the storage location runs out of space. In some situations, it may be appropriate for a local IT representative to have the ability to modify settings for a group or department.
In this case, the department head may contact their local IT support and request this permissions level for one or more IT technicians. The granting of this permission is not guaranteed, and each request will be reviewed. All apps must be reviewed and approved by the IT Security team. Please direct any requests for Zoom App installations to itpolicyreq purdue.
This message can mean different things. Check to see if you have changed that recently. If you have, any old meeting links that use your Personal Meeting room ID will need to be updated with a new invitation. Secondly, if you scheduled meetings when your account was NOT in the Purdue University Zoom environment, those will continue to work for a short time.
However, those will eventually begin to fail. If you have recurring Zoom meetings scheduled, we recommend updating those with the new Zoom links. Your new links should start with purdue-edu. Licensed users can delegate to other users the ability to schedule Zoom meetings on their behalf. Both users must be Licensed, and setup within the Purdue University Zoom environment.
For information on how to delegate access, and schedule meetings for other users, see the following Zoom support page:. If you use polling in your meeting, you can run a report after the meeting is over to see the results of those polls. Poll reports are available for meetings that ended at least 5 minutes ago. All poll data is deleted from Zoom after 30 days.
This setting must be enabled on your account prior to use. How do I obtain a Zoom license? How do I log in if I set up Zoom using a vanity Purdue email address? What does my Purdue Zoom account allow me to do? Zoom license holders at Purdue can host meetings of up to 24 hours in length and with up to participants. How do I request add-ons, like increased meeting participants? All add-ons are purchased on an annual basis. All add-ons automatically renew on July 30 of each year unless you notify your local IT support 30 days in advance.
When did Purdue begin providing Zoom accounts for all? What if I previously purchased a license? How to access Zoom within Brightspace Zoom has been added to Brightspace so that instructors can natively use the service to host virtual Zoom sessions within Brightspace.
Keyboard shortcuts Keyboard shortcuts allow a person to navigate Zoom meetings and features without using a mouse. When in the meeting, the host must Enable Auto-Transcription by using the Meeting Toolbar on the bottom of the screen: Users will then see Live Captions on the screen during the meeting, and can enable full, live transcript on the right side of the meeting screen. How can I prevent my meeting room from being hijacked? Put the link to your meeting in materials only accessible to your intended attendees.
Enable the Waiting Room feature. The Waiting room allows you, as the host or co-host, to allow people into your meeting.
When attendees first join your meeting, they are placed in a virtual waiting room. The host and co-host see those users waiting and can then let each person in individually, or can allow everyone in who is waiting.
Note: This setting will be enabled by default for all Zoom meetings starting on March 31, It can be disabled, but you should only do so if you are confident that your meeting has been secured via other methods. While that password can easily be used by anyone who has access to it — meaning, it is not unique to each user and can be shared freely — it does create a speed bump for bad actors just looking for an open door.
Control your screen! Do not allow your attendees to share their screen without first asking your permission. By limiting this access, if someone were to join your meeting, they would be unable to share any inappropriate materials to your other attendees. Kick them out! Make sure that you are familiar with the participant controls. That way, if a user joins unexpectedly, you know how to remove them. Mute all attendees. You can mute all attendees, and not allow them to unmute themselves.
You can not only mute and un-mute everyone, but you can also prevent attendees from un-muting themselves. If everyone you expect in your meeting has arrived, you can lock the meeting to all additional attendees.
This will prevent anyone, even if they have the meeting link and password, from joining. Where do my meetings "go"? Are the routed through other countries? How do I remove someone from my meeting? How can I arrange a Zoom meeting for another person? Join the meeting, and then transfer the host role to another user. You may then stay in that meeting, or leave, and the meeting will continue as planned.
This involves adding them in User Management, and then adding them as an alternate host. What equipment is needed for Zoom? Depending on how you wish to connect to the meeting, you will need some combination of the following: Computer with Internet connection Microphone Webcam — See this guide on Webcam recommendations Telephone Mobile Device The Zoom app is available through Apple iTunes and the Google Play Store.
Can I use a virtual background in a Zoom meeting? If the toolbar is hidden, move your mouse to the bottom of the meeting screen, or press the ALT key. Select Choose Virtual Background From this window, you can select an image to appear behind you. This image can be a still image or short movie. You can select from the pre-loaded options, or upload your own file.
How do I allow non-hosts to share their screen? What is a waiting room and how do I use it? To toggle the waiting room feature for your account: Sign in to the Zoom web portal.
Accessibility resources. How to use a password with your Zoom meeting Adding a password to you meeting is one the ways you can help reduce the chances that you will encounter a troll attempting to Zoombomb your course. From the Zoom interface, click on the Schedule a New Meeting button. On the page that loads, enter all of your meeting information.
Screen clipping of the Meeting Options area of the Zoom new meeting creation interface. You will be prompted to enter a meeting password. Enter a password that will not be easy to guess. Click the Save button to save your meeting. All participants will require the meeting password to enter the Zoom meeting room. Click on the Schedule a New Meeting button. Use the randomly generated password, or enter one of your own. From the Zoom application Launch the Zoom application on your computer.
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